Service & Support

For Commercial Imaging

The Kodak technologies you use each day are much more than just the products themselves. They are the fundamental infrastructure for your business success. To help you extract the maximum value from your equipment and software investments, you need the in-depth knowledge and extensive expertise of Kodak Service and Support.

KODAK Partner Place Portal

Our Partner place gives you access to knowledge-bases and online support functions so you can better manage your account.

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Find Support For:

  • Color, Screening, and Calibration (Spotless, Staccato, Maxtone, etc.)
  • Computer-to-Plate (Magnus, Trendsetter, Flexcel NX, Generation News, Trendsetter News)
  • Printers and Presses (Digimaster, DirectPress, NexPress)
  • Proofing (Approval, Matchprint)
  • Unified Workflow (UpFront, InSite, Prinergy, etc.)

KODAK Service & Support Plans

Learn how KODAK Support Plans help you maximize productivity, control costs, minimize business risk and maximize uptime investment

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Features

  • Trained professionals – in more than 150 countries – delivering service up to 24/7/365
  • On-site and telephone support – to diagnose and correct problems quickly
  • Flexible coverage choices – to protect your budget and investments and avoid surprise expenses
  • Strategically-located global parts depots – so the right part get where it's needed, when it's needed
  • Proactive service – identify opportunities to maximize the full value of your Kodak solution
  • Assure greater, ongoing productivity – and guard against downtime while you enhance customer satisfaction

KODAK Support Plans

Kodak provides several levels of support to meet the varying needs of all our customers. Not all Support Plans are available for all products so work with your Kodak representative to help choose the support plan that’s right for you. You can even customize it to get the most comprehensive support for your needs.

Kodak Enterprise Services

Kodak technology, expertise and industry networks create a unique ability to redefine, improve and manage information flow and security for commercial enterprises

  • Content & Document Management Services
  • Brand Protection Services

Scanner Support (Kodak Alaris)

Service and support for document scanners & professional imaging products which are now part of Kodak Alaris.