| How do I start Scanning? The very first time you launch the software you will be asked to select the Kodak scanner model that you are using. Once you have successfully selected your scanner model and click 'OK" from that dialog, the Batch Manager dialog box will then be displayed. You will need to select a job (sometimes referred to as an application, example: Ready to Scan) and then open a new batch by clicking on the "New" button. Capture Desktop Software will then open up to the New Batch Window where you can select the job name, batch name and starting document ID. You must then click on the Green Start Icon (or use F7 on your keyboard) to enable your scanner and start your scanning session. |
| Why do I get an error that says "Cannot Open Scanner" when I hit the "Start" button? You will have to make sure your scanner is powered on, connected to your computer, and in a "Ready State" before Capture Desktop Software can communicate with the scanner. |
| Do you provide a User's Guide? Capture Desktop Software includes a detailed on-line Help which provides information on using the features of Capture Desktop Software. To gain access to the on-line Help you can either 1) Select the Help menu from the main screen or 2) Click on the "?" icon in the upper right-hand corner of selected dialog boxes. |
| How do I install Capture Desktop Software? Insert the Capture Desktop Software DVD into the appropriate drive on your computer. The InstallShield wizard will guide you through the installation process. |
| What is a job? A job (sometimes referred to as an application) can produce batches of an unlimited number of documents which can then be output to any of the batch output formats that are provided with Capture Desktop Software. |
| Can I create my own job? Yes. Within the Job Setup dialog box (File/Job Setup) you can create your own job. |
| What is a batch? A batch is a collection of documents. In KODAK Capture Desktop Software, each document in a batch may contain one or more pages, and a page may contain one or more images (i.e. black & white, grayscale and/or color image(s) for front side and – for double-sided capture - back side). |
| Do I have to view 8 images at a time? You can view 1, 2, 4, or 8 images at a time. You can change the image view from the toolbars or the View Menu. You can also display a custom number of images at a time by the defining the number of rows and columns that the viewer should use. This way, you can display up to 36 images at a time. Note that there are easy numeric shortcuts for displaying 1,2,4 or 8 images, whereas a custom display needs to be set through the menu. |
| What is the Output Batch button for? When selected the Output Batch button will process your current batch. The index data and images are converted and/or transferred according to the selected Batch Output Format. |
| When I hit the Output Batch button I can not find my images? When batches are processed by clicking the Output Batch button or selecting the Batch>Output option the index data and images for the batch are transferred to the Path selected under the Output tab of Job Setup. The default setting is C:\Batches. |
| Where are my images stored before I process? Your images are stored in a temporary image cache. The default folder created during installation is C:\Scan. |
| Why are some icons not available? There are two possible answers: - Tools are disabled or enabled based on the context of the user's activity, e.g. when no images are selected, certain tools won't be enabled (i.e. they appear to be unavailable). They will be enabled as soon as the right conditions are met. Consult online Help for a detailed description of available tools.
- Toolbars may be hidden. By default, not all toolbars are shown. Check if toolbars are visible under the "View > Toolbars" menu, or right-click in the empty space of the toolbar area to get quick access to the toolbar list.
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| Do I have to use C:\Batches as the folder where my images will be output? No, the C:\Batches folder is the default folder created during the installation. You can change your processed batches folder to whatever you would like. The output folder can be changed by accessing Job Setup (File/Job Setup) and navigating to the Output Tab. |
| How do I go back and view my first image within my document? Simply use the scroll bar to move forward or backward through the document images. |
| What is the difference between Clear batch and Delete batch? Clearing a batch would delete all of the images within that Batch and retain the Batch folder name. Deleting the batch would delete BOTH the images contained in that Batch and the Batch folder name. |
| Can I use a different name other than Batch001? Yes you can name your Batch whatever you would like. Capture Software suggests a new batch name based upon the last batch name created for the application (e.g., If the last batch name is Batch002 then the next new batch name will be Batch003. |
| What is a page setup? Page Setup allows you to communicate to the scanner all of the imaging parameters you will need such as resolution, threshold, contrast and image filters. |
| Can I create my own page setup to use different scanner settings? Yes, you can create your own page setups. You will need to create a new page setup based on one of the default page setups (ex: Black & White - 200DPI -Delete). To create your own page setup, select File/Page Setup. Then click on the disk icon located near the top right of the Page Setup dialog box. |
| How can I automatically separate documents during scanning? Capture Desktop Software allows you to separate documents by count (number of pages per document) or by blank page separator. To set these parameters, go to File/Job Setup. On the Capture tab, select Separation, and you can choose either of these methods. For more information, refer to online Help (you can press the F1 key at any time and on any screen to access online Help) |
| How do I add an index field and what can I do with it? The predefined Job called Scan to PDF includes an index field called ‘Document Name’. When a document is scanned, the user is automatically prompted to enter in the Document Name. Then when the batch is output, Capture Desktop uses the value typed in for the Document Name to name the output PDF file. To add your own index field for a Job that you have created, go to the Job Setup dialog box (File/Job Setup) and click on the ‘Index’ tab. At the bottom of the Index tab, click on the ‘Add’ button to add an index field. To use the index field for naming output files and/or directories, click on the ‘Output’ tab within Job Setup. For more information, refer to online Help. In addition, you can look at the Job Setup settings for Scan to PDF as an example. |
| What are the key differences between KODAK Capture Desktop Software and KODAK Capture Software Lite? Some key differences include: - Capture Desktop provides image processing tools such as move, rescan, insert, split, crop and blank; these tools are not available in Capture Software Lite
- Capture Desktop allows unlimited output to searchable PDF; Capture Software Lite only allowed for a limited number of files to be output in this format
- Capture Desktop supports system output to Microsoft SharePoint; Capture Software Lite does not support any system output
- Capture Desktop supports document separation by count or blank page; Capture Software Lite supports separation by blank page only
In addition, Capture Desktop provides a seamless migration Capture Pro Software, Kodak’s full-feature production application. |
| What are the key differences between KODAK Capture Desktop Software and KODAK Capture Pro Software? Capture Desktop Software and Capture Pro Software are built on the same infrastructure and share a common interface. Capture Desktop is an entry-level batch scanning application while Capture Pro is a full-feature production product. Some specific differences are: - Capture Desktop supports select KODAK scanners; Capture Pro supports all KODAK scanner models and over 150 scanners from other manufacturers as well
- Capture Desktop provides essential image processing capabilities (rotate, crop, rescan, insert page); Capture Pro provides a full range of advanced image processing tools
- Capture Desktop provides a single index field; Capture Pro provides advanced indexing with up to 999 index fields. Advanced indexing includes automatically populating index fields through bar code reading and zonal OCR and software MICR reading.
- Capture Desktop provides automatic document separation by count or blank page; Capture Pro can also separate documents by patch code, bar code or OCR value
- For a more complete comparison, refer to the KODAK Software Feature Comparison; a link to this document appears on the Capture Desktop Support page.
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| What are the key differences between KODAK Capture Desktop Software and the Smart Touch feature of my scanner? Refer to the KODAK Software Feature Comparison; a link to this document appears on the Capture Desktop Support page. |
| What are the differences between the Scanner Adjustments toolbar, the Page Setup and the scanner settings in the driver? How do these relate to each other? The Scanner Adjustments toolbar gives you the ability to temporarily override contrast and threshold settings as defined by your current Page Setup, e.g. because you have a particular document that doesn’t yield satisfactory results while the remainder of your scanned images look good. The Page Setup contains more settings than contrast and threshold; it determines how your pages will be processed when they are scanned and stores a combination of scanner settings (the settings button inside Page Setup enters the scanner driver dialog where you can set resolution etc.) and settings controlled by Kodak Capture Desktop Software such as the order in which images get captured (front, rear, etc.) as well as automated blank page removal etc. Some features may be available both inside the general Page Setup dialog as well as in the scanner settings. This is because not all scanners support the exact same feature set and therefore you’ll find some features available in both places. |
| How do I make scanning with KODAK Capture Desktop Software as simple as pushing a button? Capture Desktop Software allows you to operate your scanner using the scanner button. To enable this capability, right click on the Capture Desktop Software icon in the system tray at the lower right corner of your computer screen, then select Button Setup to open the Button Manager dialog box. For each button 1-9, select the action you want the scanner to take from the drop down menu. You can create new shortcuts by clicking on the Shortcut Setup button to bring up the Shortcut Setup dialog box. (Note: if you do not see the icon in the system tray, go to the File menu and select Minimize to System Tray from the drop down menu.) |
| When I am using more than one Kodak scanning application (i.e. Kodak’s Smart Touch feature and Capture Desktop software) which one is used with the button on my Kodak scanner? The Kodak scanning application that is activated by the button on your Kodak scanner varies, depending on the operating system running on the computer your scanner is attached to, the order in which the applications were launched, and whether or not the user has administrative rights. See the next question for instructions on how to configure your computer for use with the scanner button. |
| Can I configure my computer so that a specific application is used with the scanner button? Yes, this can be done using the scanner’s properties settings. Follow these steps: - Login as an administrator
- Go to Control Panel/Scanners and Cameras
- Select the scanner attached to your computer
- Select Events tab
- Configure the scanner button setup
- Reboot your computer
Using this method, you can actually assign an application to each individual button number. For example, buttons 1-4 can be set to activate Capture Desktop and button 5-9 can be set to activate Smart Touch. Note: for Vista, use of the properties dialog must be done as a super administrator. |
| How does configuring the scanner button from the scanner’s Properties dialog differ from configuring the button from the system tray? Each serves a difference purpose. When using the scanner’s Properties dialog you are instructing the computer which software application to activate when the scanner’s button is pressed. The application activated can depend on scanner button number displayed on the scanner (see previous question). Using the system tray (by right clicking on the application icon - either Capture Desktop or Smart Touch - displayed in the system tray) to configure the button setup for the application, you instruct the application which operation to perform when the button is pressed (e.g. Scan to PDF, Scan to email, etc.). The operation performed depends on the button number displayed on the scanner. When a button is pressed, the application is made aware of the button number. |
| Why is the scanner properties Event dialog displayed when I press the scanner button? The operating system displays this dialog when the button is pressed and none of the Kodak applications is running. Select an application listed in the dialog to associate the scanner button to that application (see above). |
| I’m confused about my screen layout. How do I reset it to the original layout? Most of the screen elements can be moved around by dragging and dropping. They may also be hidden or auto-hidden. The latter option, enabled by clicking the pin icon in the upper-right-hand corner of a child window (such as the viewer), will only show this child window when the mouse moves over the minimized title. Clicking the “x” in the upper-right-hand corner of a child window will completely remove the child window from the current view. To restore an auto-hidden window, click the pin icon again so that the pin icon points downwards. If a window such as the viewer is completely hidden from the current view, checking it under the view menu will restore it to its last location on the screen. Toolbars may be moved around or hidden as well. If a toolbar is currently not displayed, its display can be enabled by checking the toolbar name under the view -> toolbars menu, which can also be easily accessed by right-clicking an empty space in the toolbar area on the main screen. Note that the display settings are stored for each job independently so it is possible to optimize the screen layout for a particular task. |