| |  | | |  |  | Licensing | | How do I find out how many web front ends are in my SharePoint farm so that I know how many licenses of Document Viewer I need to order? What if I have multiple virtual machines?For background, the following information is provided to show how the KODAK Document Viewer software detects servers within a SharePoint farm.
Each server in a SharePoint farm has a role assigned to it. It is either a single server, a web front end, or an application server.
Single server implies that there is only one server in the farm that serves all roles: database server, central admin, indexing, web front end, etc.
Web front end implies that there may be more than one server in the farm, but the role of this server is dedicated to serving web based content.
Application implies that there may be more than one server in the farm, but this server has multiple roles in the farm – where at least one of those roles is not serving web based content – but one of the roles could be.
So, for servers that have a role of single server or web front end, the software counts those as a web front end.
For licensing, a Document Viewer license is required for every web front end, regardless of whether or not the web front end is a virtual machine or a physical machine.
For example, if a site has 16 servers running in VMs they are considered individual web front ends, and will need 16 licenses of Document Viewer.
Here’s a link to some useful information about managing SharePoint farms http://www.microsoft.com/resources/documentation/wss/2/all/adminguide/en-us/stsf15.mspx?mfr=true | | Is there a different license key for each web front end?No, one license key file works for the whole SharePoint farm. | | How do I find out when my Software Assurance expires?You can call Kodak Service Marketing at 800-225-6325 to find out the Software Assurance expiration date. | | Does the software ever expire?No, the production version of the software will continue to function indefinitely. The ability to upgrade to a new version or continue software support will expire when the Software Assurance expires. | | If I am using Scan and View but I am not at my computer or not using the application, is there a time out feature?There is no time-out feature. As long as the end user has been allocated a CAL and has the Scan and View window open, the user will keep the CAL. | | Does the software stop working for an end user after a certain amount of time, even if they are actively using the software?As long as the end user has been allocated a CAL and has the Scan and View window open, the user will keep the CAL. They will not be forced to exit Scan and View. | | Once KODAK Scan and View is closed, is that CAL available for another user?A CAL is not made available to another user until 2 hours after the KODAK Scan and View window has been closed. | | What type of license do I need for a development, testing or staging SharePoint farm?For the development, test and staging servers, a Non-Production license can be purchased. A separate license is required for each server. Non-Production licenses of the Document Viewer are available as well as Non-Production versions of Scan and View with 15 CALs. |
| |  | | |  | | |  | | |  | | |  |  | Annotation | | Is there a way to create Custom Stamps?Scan and View comes with a predefined list of stamps. There is no way to create a stamp with custom text. | | When I burn in annotations on an image, is the original image stored somewhere without the annotations?When the annotations are burned, they actually replace that part of the image with the annotation. SharePoint has version control, and Scan and View takes advantage of this. With versioning on, the user can then save the version with the annotations as a new version. The original, un-edited version will still be available. | | Is there versioning on annotations that are saved but not burned in? For example, if version 1.0 of my scanned image had annotations, and the annotations were changed in version 1.1, can I open version 1.0 and view the annotations made on that version?Annotations are not versioned. So if the user goes back to earlier version of the file, the annotations will be the same as the current version. | | Are the annotations searchable? Can I run a query on the type of annotations? For example, if I have used dynamic stamps for “Received by” with the date, can I search for either the “Received by” text or the date?It is not possible to search for a type of annotation or text within annotation stamps. | | Can I give security rights for some users to only view annotations and others to add as well as view annotations?KODAK Document Viewer and Scan and View Software inherit SharePoint permissions. If a user has SharePoint rights to view the document, then they can also view annotations. If they also have permission to edit the document, then they can edit the annotations associated with the document. | | Are annotations created in Scan and View viewable in the Document Viewer software?Annotations need to be “burned” into the file to be viewed in the Document Viewer. There is a Burn icon to “permanently” save the annotations to the document.
Annotations that are saved but not burned in will not be visible in the Document Viewer. | | If I delete a page with annotations, what happens to the annotations?When a page is deleted using Scan and View, the annotations associated with that page are also deleted. |
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