| |  |   | Truper - FAQs | | Additional Accessories Below is the list of accessories that you can purchase for all Trūper models:
| Part Name | Notes | | Memory Upgrade Kit | Use for high DPI scanning | | Pre-Scan Imprinter | User installable | | Imprinter Ink Cartridge | Replacement cartridge for imprinter | | Roller Exchange Kit | Replace after 300,000 scans depending on paper | | Roller Cleaning Kit | 10 packets per kit | | Shading Paper | 10 sheets per pack | | Blower Module | Used for cleaning sensors | Contact your authorized Kodak reseller to purchase these accessories. | | Adrenaline Cards for Trūper 3200 If you would like to use the SCSI III connectivity feature, you can purchase a Kofax Adrenaline board. Note, that if you need bar code recognition, the VRS 4.1 Professional version that ships with each Trūper 3200 allows you to scan and recognize bar codes without an Adrenaline board. And with no discernable difference in connection speeds, you are able to achieve approximately the same capabilities with SCSI as you do with USB. | | Advanced Color Dropout Trūper has the ability to drop out up to six unique colors per side for a form application. The reason that this is important is that it allows the form designer to create different color forms to allow the user to be visually directed when completing them, i.e. red for one set of information, pink for another, or violet for a third. It also allows the form designer to use corporate colors and have them dropped out as well. All tools to do this are provided with Trūper. These instructions are an abbreviated set. Please refer to the Trūper user manual for more detailed information: http://www.bbhscanners.com/downloads/truper_op_manual.pdf. Scan the document in color at a 200 dpi or more. - Turn on HiZoom. The HiZoom utility is located on the Trūper Resource CD. It can be loaded on to the PC, or can be run off the Trkper Resource CD.
- Place the mouse over the color to be dropped out. The individual RGB (red, green, blue) values will appear next to the mouse. Record those values. The RGB values determine the color that will be dropped out. Repeat this for all colors. After recording all of the color values, turn off HiZoom.
- Change the scanner settings back to black and white, simplex or duplex and scan one document.
- Go to the Advanced Settings tab, and click More. The Advanced Settings dialog box will appear.
- Select the side that will have the colors to be dropped out (both, front or back)
- Select the Multi Color button. The Multicolor Dropout dialog box will appear.
- Select the first custom color box on the top portion of the dialog box.
- Click the Enable check box in the lower portion of the dialog box.
- Click the Choose button. The Color dialog box will appear.
- In the Custom Color dialog box, enter the RGB values that you recorded into the Red, Green and Blue fields in the lower right portion of the Color dialog box. After entering this information, click "Add to custom color" button.
- Close the Color dialog box.
- Repeat steps 7 to 12 for the additional colors that you would like to add.
- Exit out of all of the menus, returning to the main scanning menu.
Trūper is now set up for dropping out multiple colors for your forms processing application. | | Alert Buzzer Disable Shown is the Trūper 3200. If your scanner is different, click on "Select Scanner {X}" and choose. These instructions are also found in the Trūper'sOperator Manual. To disable the Trūper 3200 / 3600 alert buzzer, open the the User Utility found on the PCs desktop or found here: "C:\Program Files\BBH\UserUtility\UserUtility.exe", and select the "Paper Mode / Buzzer Setting". If the utility is not found on the PC, it can be found on your Trūper install CD-ROM. * Selecting "OFF" disables the Trkper's Alert Buzzer for all faults. 
Next, turn "Buzzer Setting" to "OFF" for no alert sound, and click on "OK".
To finish, close the User Utility.
| | Bar Code Recognition The bar code feature resides in the scanning software application. Generally a resolution of 240 to 300 DPI (dots per inch) is best. This also holds true for 2D codes like Data Matrix and PDF-417. There is no need to purchase an Adrenaline card in order to get bar code functionality. To get bar code functionality, when selecting the scanner, make sure you choose "Trūper 3200 with AIPE". This feature is available on the Trūper 3200 and 3600 Plus version. | | Driver Selection Both the ISIS and TWAIN direct drivers for the Trūper Series scanners are fully functional. Some of the shelf applications, such as Adobe Acrobat do not fully expose all of the features outlined in the ISIS or TWAIN Programmers Guide. If there is an application that does not have the feature you're looking for, please send a detailed message about the condition to: scanner.support@bowebellhowell.com You may download or view the guides below: Additionally, the drivers do not contain any VRS elements. If VRS is desired, use the TWAIN scanner selection call out "Kofax Software VRS TWAIN" or the ISIS "Kofax VRS Scanner" in their respective applications. Example of a direct TWAIN driver, scanner selection call out when using Adobe Acrobat v7.08.
 Example of a direct ISIS driver, scanner selection call out when using QuickScan v4.50 (4430).  | | Interface Cables (Scanner to PC) These cables can be ordered through authorized Kodak resellers. - Trūper 3200 SCSI, Sidekick 1200/1400 SCSI, FB2000, FB1000, FB730, Interface to a Kofax 650i or other SCSI D68F connector, cable D50M to a D68M, SCSI-2, BBH Part: #S006542. Or generic locally purchased D50M to D50M SCSI-2 cable
- Trūper 3200/3600 USB, Sidekick 1200/1400/1400U USB, USB A/B, 8 feet, BBH Part: #S006716 or USB A/B, 3 feet, BBH Part: #S005522.
- Trūper 3200 SCSI, Interface to a Kofax 650i or other SCSI D68F connector, cable D50M to a D68M, SCSI-2, BBH Part: #S006542.
- Spectrum/Spectrum XF, D68M to D68M, SCSI-3, BBH Part: S004947 or Y004947 (RoHS)
- CS8000 Plus: Video, BBH Part: #S004040, Kofax Part: #SC-1023-0000
- FB2020, Standard Video Cable BBH Part Number- SC-1032-0000, Kofax Part Number #SC-1023-0000
| | Long Document Support: Instructions For Trūper Scanners with firmware version v1.30 only. To update your Trūper scanner, contact your Scanner Service Provider. Click below for how-to-use instructions:  | | NCR Paper What is NCR Paper? NCR Paper is also known as "Carbonless copy paper". It was intended to replace an earlier version of copy paper know as carbon paper. It is used to make a copy of an original handwritten or impact printed paper form. It was developed by the NCR corporation as a clean, biodegradable, manual, non-mechanical or non-electronic document replication system. How does it work? NCR paper is made up of one or more sheets of paper which are coated with very tiny micro-encapsulated (or microsphere) dye or ink droplets and reactive clay (or fine silica sand). The backside of the top sheet is coated with the very fine ink droplets. The top of the next consecutive sheet or sheets are coated with the clay. When force or pressure is applied to the top part of the form by hand writing or impact from an impact printer, the fine ink droplets burst and spill the tiny amount of the dye or ink onto the clay making a permanent mark. The key is to remember that the size of the ink droplet is around 2uM (uM is micrometers or 10 to the -6 power). Most NCR forms are no more than 5 pages, so the very top page would not have any clay, and the very last sheet-back would have no ink droplets. Composition of dyes and chemicals Some dyes are, but not limited to- crystal violet lactone. Other dyes and supporting chemicals used are PTSMH (p-toluene sulfinate of Michler's hydrol), TMA (trimellitic anhydride), phenol-formaldehyde resins, azo dyes, DIPN (diisopropyl naphtalenes), formaldehyde isocyanates, hydrocarbon-based solvents, polycyclic aromatic hydrocarbons, polyoxypropylene diamine, epoxy resins, aliphatic isocyanates, Bisphenol A, diethylene triamine, and others. Risk The risk is rare. Contact with NCR could cause dermatitis (irritation of the skin, red itchy) NCR paper was invented by David Steinhardt and patent. | | NCR: Cleaning (video) | | PC Station Requirements CPU Memory Minimum: 256 MB Recommended: 512 MB or higher for improved scanning speed Minimum: 512 MB Recommended: 1 GB or higher for improved scanning speed OS -
Windows 2000 -
Windows XP Professional -
Windows XP Home Edition -
Windows Vista Display | | Rollers: Cleaning (video) Click below to view one of the following cleaning video presentations: To view the presentations, you will need RealPlayer. Download RealPlayer here | | Rollers: Life The rollers have a life of up to 300,000 scans. The rollers should be cleaned between 20,000 to 30,000 scans. The on/off button will glow orange as a reminder to clean the rollers if they have not been cleaned. Roller life and roller cleaning schedules are directly dependent upon the paper that is scanned. If you begin to see poor image quality before 20,000 scans, clean the rollers. The Trūper Operator Manual provides an overview of these procedures. | | Rubber Cleaner or Rejuvenator Use When using a Rubber Cleaner or Rejuvenator for cleaning scanner rollers, it is recommended to wipe the roller and surrounding area where the cleaner was applied. To do this, first, use a soft cloth, warm water and mild soap over the cleaned area. Then, wipe dry with a clean cloth. This will help prevent residues (from the cleaner) from accelerating the following described conditions. When the surface of the roller is initially exposed to solvents or similar chemicals, it swells and softens the roller or rubber surface. In addition, this could cause the pores on the roller or surrounding plastic area to open (sometimes this is desired). Some Plasticizers* may be removed from the rollers or plastic during cleaning, which cause them to harden and become brittle. This can occur either immediately or over a period of time. All plastics used in general office equipment are susceptible to this condition, some more than others.
This statement does not necessarily promote the use of such cleaners, only cautions the user to their effects.
*Plasticizers are additives that give plastics flexibility and durability. | | SCSI Interface Connection Specifications for Trūper 3200 UPDATED 05-AUG-08 Below are the specifications for the Trūper 3200 SCSI interface: VRS 4.10 Adrenaline 650i Current Runtime: Adrenaline 650i Runtime 4.10.039 CablePart#: BBH# S006508 is a D50M to a D68M VRS Version: VRS 4.10 Model Number: VP-W004-00S1 License Type: Workgroup Controller Hardware: Adrenaline 650i Operating System: Microsoft Windows 2000 Professional, WinXP, Microsoft Windows XP Professional, Win Vista Ult/Buss Minimum PC Requirement: Pentium IV 2.4 Ghz 512MB RAM Technical Notes: Adrenaline 650i Runtime 4.10.039 Version Notes: This is the version of the Adrenaline runtime that is shipped with VRS 4.10 Adrenaline 650i Hardware Notes: The Adrenaline 650i SCSI Scanner Controller is the recommended solution when applications require Kofax Image Processing capabilities. It is a 1/2 length PCI board (6 in. [15.24 cm] Long x 3.5 in. [8.89 cm] High) with a wide-SCSI connector and is used to control mid-volume to high-speed production document scanners. It provides Black & White image processing capabilities. An alternate SCSI card is the Adaptec AHA-29160LP (low profile with LP and regular mounting plate). Model VP-W004-00S1 Notes: Licensed version of VRS Professional for Workgroup type scanners. An Adrenaline 650i SCSI board is included. AIPE license is also included. | | Silex USB 2.0 Network Device How it works: The Silex Device Server has an input for a USB scanner (device) that can be remotely accessed over a network, using an Ethernet RJ-45, CAT 5 cable. The already-installed scanner drivers connect and communicate with Windows® and the Silex drivers, and appear in the scanning applications under "Scanner Select" GUI. The Silex Device Server works by broadcasting a built-in IP address over a TCP/IP network and by using its user utility, allows a user to login to the device. Once a user has logged in, the utility will assign a USB port and establish a direct link to the device attached to the Device Server. Additional install information can be found in the Silex user/installation manual, which includes install instructions. Please note, BBH Scanner Support is limited to that of our scanners and our scanners working with this device. Kofax® VRS licensing only allows one user per BBH scanner at a time. Additional Silex support should be directed to Silex Corp at www.silexamerica.com Notes: - The Silex PC software utility should be loaded on all PC's in a small workgroup environment so that users may share the scanner as a resource. However, only one user can login at a time.
- Scanning across a network from the active PC workstation may reduce overall document throughput. This depends on network traffic, PC and Server anti-virus software and other applications running on the PC.
- It is recommended that the amount of PC RAM (installed physical memory) in the user's PC be at least 512 MB (megabyte) to 1 GB (gigabyte), and be adequate to accommodate large data packet transfers for graphic image files.
- The PC's "Virtual Memory" (pagefile.sys) should be increased. The standard MS Windows recommendation is 3 times the physical memory installed. For example a PC with 768 MB RAM installed, should have it's "virtual memory" set to 2304 MB, considering the hard drive free space available.
- Do not use a USB hub with the Silex Device Server. Connect directly to the PC's USB 2.0 input.
- Silex installation instructions are included.
| | Trūper Install CD VRS v4.0 Installation Demonstration (video) | | VRS 4.1 Installation File (download) It is important to note that the proper installation CD-ROM or file be used for any upgrade or installation of VRS 4.1 onto BBH Scanners. Use this ONLY for Trūper Series Scanners: Truper4.10.039_BBHOEMbuild
Truper4.10.039_BBHOEMbuild
84.2 MB  *NOTE- Software Version: 4.10.039-0.2 BBHTruper To view the above screen: VCDEMO > Source > Scanner > (Select 3200 / 3600 with VRS and AIPE) > Source > Advanced Properties > Help > About VRS | | VRS 4.1 Upgrade Information | | VRS 4.2 Upgrade Installation Guide VirtualReScan® (VRS) 4.2 Upgrade Is Now Available! VRS 4.2 upgrades are now available for all Spectrum XF, Trūper and Sidekick users. All customers who are currently using VRS 4.1 are eligible for a FREE upgrade to 4.2! Key VRS 4.2 Improvements Include: - Enhanced TWAIN compatibility
- Windows VISTA support
- New file and compression format support
- Enhancements to features in VRS Professional edition
- Please visit www.kofax.com/vrs/ for a full listing of all of the new features of VRS 4.2
Installation/Upgrade Instructions and Highlights - Follow the VRS 4.1 installation instructions included with the scanner. (If VRS 4.1 is already installed on the scanner, skip this step.)
- Then visit www.bbhscanners.com/support and select the correct scanner to download the FREE upgrade to VRS 4.2.
- During a VRS 4.2 upgrade it is important to keep the current VRS license intact during the upgrade. DO NOT uninstall or deactivate any VRS license prior to install of VRS 4.2.
- During VRS 4.2 installation, be sure to always select the proper scanner model. DO NOT check the box "I will select my scanner later."
- BBH OEM VRS 4.2 can be installed on top of Kofax's general release of VRS 4.2.
- For BBH scanners, do not download or install any other version of VRS other than from the links provided at www.bbhscanners.com. The VRS source should be the BBH installation CD-ROM, that comes in the product box or a download obtained from a link provided by BBH on its web site.
- If you are installing VRS 4.x on a Non-English Windows XP Operating System, please refer to the VRS 4.2 Release Notes
- If you are installing VRS 4.2 onto a scan station PC with Kofax Ascent or Kofax Capture, please refer to the VRS 4.2 Release Notes or call Kofax before attempting an install.
Important Upgrade and Installation Notes VRS 4.2 supports Microsoft .NET Framework 2.0 The VRS 4.2 installer checks to determine if Microsoft .NET Framework 2.0 already exists on the computer. If not, Microsoft .NET Framework 2.0 is installed automatically during the VRS installation. If other applications on the computer rely on the Microsoft .NET Framework, the user should verify that the installation of version 2.0 does not introduce any compatibility issues. For more information, refer to the Microsoft .NET Framework documentation. Windows Vista Scanner Drivers Spectrum XF, Trkper and Sidekick scanners have been tested and are compatible with the Windows® Vista" 32-bit operating system (Business and Ultimate editions). VRS 4.2 Professional supports Microsoft Windows Vista Enterprise and Business editions, 32- and 64-bit operating systems. Desktop Productivity features are only compatible with the 32-bit operating system. Operating Systems that support VRS 4.2 Professional - Windows Vista (32-bit & 64-bit, Enterprise and Business editions)
- Windows XP Professional, SP2
- Windows 2000 Professional, SP4 (however, VRS 4.2 Professional Desktop Productivity features are not supported)
Known Issues Long Document Scanning for Spectrum Series scanners When using VRS 4.x with a TWAIN scanning application set for long documents in color mode, the following error occurs if you scan a 300 DPI document with a Spectrum 8000 scanner: (SPR00015096) KFX Error Code: KER_PARAMVALUE Workaround: The error may be resolved if you scan at a lower resolution or select a different mode, such as black and white or grayscale. Endorser and Spectrum Series scanners If you are using the endorsing feature with BBH Spectrum scanners, a problem will occur if you move the endorser and open the scanner cover while scanning is in progress. As a result, the annotation and endorsing will not be synchronized. (SPR00008181, SP00008182, SPR00030367) Workaround: Do not move the endorser or open the scanner cover while scanning is in progress. Additional known issues with VRS 4.2 can be found in the VRS 4.2 Release Notes. Upgrade instructions for users with VRS 4.0 If the user has a version of VRS 4.0, there is no need to install the patch that was necessary to upgrade to 4.1. The customer can upgrade directly from VRS 4.0 to 4.2 using the paths for VRS 4.1 to 4.2. Upgrade instructions for users with VRS prior to 4.0 If the user has a version of VRS prior to 4.0, they should contact their Kofax reseller to purchase an upgrade to VRS 4.2. | | VRS 4.x Install on Demo Units | | VRS Activation During the installation process, it is important that the scanning station be connected to the Internet. After VRS has been installed, VRS will ask that an activation code be entered, or to connect to the VRS activation servers over the internet to automatically receive the activation code. If the scanning station is not connected to the Internet, visit the following site, and follow the instructions at: http://activate.kofax.com/vrs/ Trūper 3200 The Trūper 3200 comes with a Professional license that does not require activation, but has an optional registration. Trūper 3600 Trūper 3600 is bundled with two different versions of VRS to meet your scanning needs: VRS 4.1 Professional for auto-everything scanning, including Auto Rotation, Blank Page Deletion and Auto Color Detect. In addition, Trkper 3600 is offered with VRS 4.1 Basic for those instances where auto-everything is not needed. - For 3600 VRS Basic, no activation is required, but there is an optional registration.
- You may purchase a Trūper 3600 with a VRS Pro upgrade from authorized Kodak resellers. To run the VRS Pro upgrade, you must first load VRS Basic version and enter an activation code. This code is supplied on a small 2-sticker insert inside the 3600 box.
| | VRS Professional Upgrade When installing VRS 4.1 (or 4.0) BASIC (or Standard) for the Trūper Series, Kofax>"Check for Updates" responds the following screen and then redirects to the Kofax web site allowing the user to upgrade to the VRS PROFESSIONAL (or Plus) version:
 http://www.kofax.com/products/virtualrescan/update.asp Please visit the Kofax Shop to purchase an upgrade to VRS 4.1 Professional. This update can only be purchased through Kofax. For additional support or questions, please contact the number listed in the "Get Support" section of this page. | | VRS: New Features of VRS 4.2 vs. 4.1 VRS improves the accuracy ofdata captured from scanned documents that are processed by intelligent character recognition (ICR) and optical character recognition (OCR) technology, significantly reducing the need for manual corrections. VRS performs areal-time, multi-point inspection of the images created as documents pass through a scanner, identifying and correcting any impairments that could impact ICR's and OCR's ability to read them correctly. Key VRS 4.2 (Professional and Basic) Improvements Include: - Windows VISTA 64-bit support
- An expanded list of supported image storage and compression formats
- Enhanced TWAIN compatibility
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VRS4.2 Professional includes additional innovative scanning and image enhancement features designed to help enterprises reduce the cost and improve the efficiency of their digital imaging operations. Key VRS4.2 Professional Feature Improvements Include: - Enhanced Advanced Clarity
- Improved Auto-Orientation
- Round hole punch fill-in
- Throughput re-gained from some bug fixes created by VRS 4.1 Service Pack 2
- New Desktop Productivity features
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Enhanced Advanced Clarity VRS 4.2 Professional further improves upon the Advanced Clarity feature introduced in VRS 4.1 Professional, which can resurrect legible images from documents previously considered impossible to scan. Advanced Clarity can convert difficult source material -- schematics, checks and other documents with dense, textured backgrounds -- into crisp, clear images for faster, more accurate processing. Improved Intelligent Content Based Rotation VRS 4.2 Professional also includes an improved Auto-Orientation feature, which relieves users of the burden of manually turning pages to the same orientation prior to scanning. This is especially valuable in high-volume operations, as it reduces time-consuming document pre-scan procedures. VRS 4.2 Professional extends Auto Orientation support to include Asian languages, as well as Arabic, Cyrillic and Greek. As with earlier releases, it also detects content in English, French, German, Italian, and Spanish. Eliminate Hole Punch Markings VRS 4.2 Professional fills holes with surrounding page color on documents with content, improving their appearance and removing distractions for the reader. It ignores holes on pages lacking content, enhancing performance of the automatic blank page deletion feature. Desktop Productivity Features VRS 4.2 Professional's new Desktop Productivity feature enables workers to scan, correct, save and distribute documents directly from within popular e-mail programs, thereby eliminating the time-consuming need to switch to separate scanning applications. With its "FastScan" feature, VRS 4.2 Professional makes scanning, image enhancement, filenaming and attachment a one-step process, converting document images into small, high-quality Adobe Portable Document Format (PDF) files that are ready for immediate distribution. Users upgrading to 4.2 Basic will get a 30-day demo of VRS 4.2 Professional's newest feature, Desktop Productivity, as well as Advanced Clarity and Auto Rotation. New File and Compression Format Support If you are using VRS with an ImageControls-based scanning application, you now have access to this expanded lineup of image storage and compression formats: Image Storage Formats - TIFF, PDF, DCX, GIF, PCX, BMP, JPG, CALS, PNG
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TIFF JPEG Style - Kofax Classic (default): Offers backward compatibility to support some Kofax legacy applications
- TIFF 6.0: Compatible with the TIFF 6.0 specification for storing image data
- Technical Note 2: Compatible with the TIFF Technical Note 2 specification for storing image data
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Compression Formats - CCITT Group 4, CCITT Group 3, Uncompressed, TIFF2, CCITT Group 3/2D, LZW, JPEG
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64-bit Vista Support Spectrum XF, Trūper and Sidekick scanners have been tested and are compatible with the Windows® VistaTM 32-bit operating system (Business and Ultimate editions). VRS 4.2 Professional supports Microsoft Windows Vista Enterprise and Business editions, 32- and 64-bit operating systems. Desktop Productivity features are only compatible with the 32-bit operating system. Enhanced TWAIN Compatibility VRS 4.2 Professional is now TWAIN 1.9 compliant. This extends the number of TWAIN applications that arecompatible with VRS, and allows the use of features such as endorsing, bar code recognition and compression that previously were available only through ISIS-based applications. For more information on the new features, refer to the VRS Help files or the VRS User's Guide. Additional Information on VRS 4.2 Additional information about VRS 4.2 can be found on the Kofax web site using the following links: VRS 4.2 User's Guide VRS 4.2 Release Notes VRS 4.2 Installation Guide Kofax VRS 4.2 Support | | VRS: Uninstall To uninstall versions 4.x: The following are step-by-step instructions to uninstall Trūper XF OEM VRS software from a PC host scan station. - Go to the Windows Control Panel> Add/Remove program, and remove all instances of "VRS" and "Kofax.
- Next, Use the Windows Find Files / Search to find and delete all files with the following name patterns: Kofax200.ini, *310.*, bic*, *.kpm, *.kfx, kfx. Make sure to set the search for Advanced> Find hidden files and folders.
- Reboot the PC and Install VRS 4.10.xxx.
To uninstall versions prior to VRS 4.0: The following are step-by-step instructions to uninstall VRS software (versions prior to VRS 4.0) from a PC. Note: this procedure assumes that you have an approved version of a VRS installation CD,which will be used to re-install VRS or install VRS 4.0 on the PC after the correct uninstall procedure has been followed. - Start PC from an OFF condition. Do not start any instance of VRS or a scanning application that uses VRS.
- Go to Windows Control Panels Add/Remove program, and remove any entries that contain "Adrenaline"' "Kofax", "VirtualReScan" from your PC (press "Yes to All" when prompted for file uninstall).
- Next, use the Windows "Find Files" or "Search" program to find and delete all files with the following name patterns or file extensions: Kofax200.ini, *310.*, bic*. Note: Windows may not allow some of the listed files that are in use, to be deleted. Skip over these files, as they may not be part of VRS. As long as the PC was started AND no instances of VRS or VRS applications were opened.
- Reboot the PC and reinstall the version of VRS you require.
| | Windows Vista Operating System Compatibility We are committed to supporting customers in their transition to the Windows® Vista" operating system (OS). We have tested the current version of Trūper and determined that it is compatible with Windows Vista under the following configuration: - Windows Vista Ultimate 32-bit Operating System (OS). Windows Vista Ultimate offers all of the features found in Windows Vista Business.
- Kofax VRS 4.10.088. This is the full version of VRS 4.1 with Service Pack 2, with a clean install.
- Direct ISIS/TWAIN drivers were also tested for each scanner. Direct drivers can be found on the installation resource CD that ships with your scanner.
To configure VRS: -
Determine which version of VRS you have. If you need to load the full version of VRS 4.1 with Service Pack 2 (VRS 4.10.088), you must first uninstall your current VRS software. For instructions on how to uninstall VRS with Trūper, please follow the steps outlined in our FAQ. - Disable Windows "User Account Control" (UAC). Go to Control Panel > User Accounts and Family Safety > User Accounts and click the link for "Turn User Account Control on or off". Uncheck the box and restart your computer to save the change. If you fail to turn UAC off before beginning the installation you will be required to do so before the installation continues.
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Click here to download the full version of VRS 4.1 with Service Pack 2 (VRS 4.10.088) for Trkper. Or go to... - Re-enable Windows "User Account Control" (UAC). Go to Control Panel > User Accounts and Family Safety > User Accounts and click the link for "Turn User Account Control on or off". Check the box and restart your computer to save the change.
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