| Kodak offers consultancy services for a wide range of specialisms depending upon your business needs. This ensures the smooth implementation of an IBML system and will include one or more of the following: |
| Statement Of Delivery | Kodak specialists will evaluate your capture requirements and workflow to ensure the system-design is tailored to your requirements. |
| Project Management | Depending upon the organisation, implementation can be resource-intensive. Kodak will provide end-to-end Project Management services to facilitate this. |
| Software Configuration | Kodak specialists will develop hardware parameters for all initial job-types to be run, job parameter files and build the job-rules into the integrated SoftTrac software. |
| Software Integration | To ensure the scanning element is fully integrated with your existing on-site IT infrastructure Kodak can provide either a total solution for you, or work with your IT Department to ensure they are self-sufficient to manage their own integration. |
| Training | On-site training for key operators on all aspects of the scanning sub-system is available from initial installation through to live processing. |
| KODAK Service & Support | Kodak is IBML’s world-wide service partner with IBML-trained personnel available 24 x 7 x 365 as required to suit your business needs offering a range of maintenance options including: - Help-desk support
- Warranty enhancements
- Service contracts – parts and labour
- Local country and European parts holdings to ensure rapid response
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For more information about our services, please contact your local Kodak Service & Support organisation.