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Prostar Archive Processor

KODAK Service & Support for Micrographics and Reference Archive Products

Kodak products are backed by our award winning Service & Support. Show me more.

Warranty:

12 months onsite

Response Time:

Standard of 8 hours but faster response by arrangement in most areas

KODAK Service Contracts :

Maintenance Agreements

Support Services

Support Services:

We offer training, site services, systems optimization and administration, equipment setup, and consulting services - all designed to help you make the most of your KODAK Document Imaging Products. To learn more see the Service Offerings page which can be found under our main navigation link to Service & Support.

Keep your equipment running at peak performance.

  • Image quality
  • Reliability
  • Throughput - Speed - Productivity

KODAK Service & Support Means Quality

  • Kodak Field Engineers are Product Experts (not just trained)
  • Prompt response with computerized dispatch
  • Parts stocked locally and nationally
  • Back ups for the backups
  • Experienced and stable field force
  • Defined call escalation process
  • Total Service Call-more than just repair
  • Continuous field force training
  • Customer satisfaction a priority

We're here for you.

Service Offerings