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i1840 Scanner

KODAK Service & Support for i1800 Series Scanner

Warranty:

90 Days

  • Coverage is 90 days from date of scanner installation
  • Onsite service
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.

KODAK Care Kits:

1-Year i1860 Scanner Extended Warranty Care Kit

  • Coverage is for one year from date of scanner installation.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.
  • 2 Preventative maintenance call per year
  • i1860 Virtual Care Kit only : Catalog # 195 5327

2-Year i1860 Scanner Extended Warranty Care Kit

  • Coverage is for two years from date of scanner installation
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city.
  • 2 Preventitive maintenance calls per year
  • i1860 Virtual Care Kit only : Catalog # 162 6373

3-Year i1860 Scanner Extended Warranty Care Kit

  • Coverage is for three years from date of scanner installation.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.
  • 2 Preventative maintenance call per year
  • i1860 Virtual Care Kit only : Catalog # 814 0469

i1860 Post Warranty Care Kit

  • Provides 1 year of coverage that can be used to extend the coverage at the expiration of the new product warranty, extended warranty, current Post Warranty Care Kit, or other equipment maintenance agreement.
  • Must be purchased prior to the expiration of the new product warranty, extended warranty, or maintenance agreement.
  • Also available as an EMA
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city.
  • 2 Preventative maintenance call.
  • i1860 Virtual Care Kit only : Catalog # 885 1065
  • i1860 EMA : Catalog # 185 2169

Support Service Care Kits:

  • To ensure that your new equipment is productive right from the start and will continue to offer optimal performance and cost control, Kodak has packaged some of our most popular services for your convenience. Training and Installation Services Care Kits are available as individual or bundled services.
  • To purchase a Support Service Care Kit or for more information about them, contact your local reseller.
  • Once you have purchased your Support Service Care Kit, it can be registered using our Online Care Kit Registration Form or by calling 1-800-225-6325.
Contact Us
phoneSales
1-800-944-6171
M-F, 8AM - 5PM ET
formContact Request
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1-800-822-1414
 Contact Support

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