KODAK Service & Support for i5000 Series Scanners
| Standard Warranty: | 90 days, On-Site - Coverage is for 90 days from date of scanner purchase.
- Priority Response
- Covers: Hardware, labor and travel costs
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| 1 Year Warranty Extension: | Additional 9 months on-site warranty - Coverage is for one (1) year from date of scanner purchase
- Includes one (1) preventative maintenance visit per year
- Call center support
- Priority Response
- Catalog Numbers:
- 1230473 (i5200)
- 1774082 (i5600)
- 1568351 (i5800)
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| 2 Year Warranty Extension: | 2-year on-site warranty - Coverage is for two (2) years from date of scanner purchase
- Includes one (1) preventative maintenance visit per year
- Call center support
- Priority Response
- Catalog Numbers:
- 1600725 (i5200)
- 1373489 (i5600)
- 1040468 (i5800)
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| 3 Year Warranty Extension: | 3-year on-site warranty - Coverage is for three (3) years from date of scanner purchase
- Includes one (1) preventative maintenance visit per year
- Call center support
- Priority Response
- Catalog Numbers:
- 1671528 (i5200)
- 1790187 (i5600)
- 1427046 (i5800)
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| 5 Year Warranty Extension: | 5-year on-site warranty - Coverage is for five (5) years from date of scanner purchase
- Includes one (1) preventative maintenance visit per year
- Call center support
- Priority Response
- Catalog Numbers:
- 1672930 (i5200)
- 1853738 (i5600)
- 1992130 (i5800)
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Post Warranty:
| 1-year Service Agreement - Coverage is for one (1) year from date of Service Agreement purchase
- Includes one (1) preventative maintenance visit per year
- Call center support
- On-site service delivery
- Priority Response
- Catalog Numbers:
- 1235050 (i5200)
- 1489962 (i5600)
- 1657076 (i5800)
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| Support Services: | Training Care Kit is available.- Kodak offers training, site services, systems optimization and administration, equipment setup, and consulting services – all designed to help you make the most of your Kodak Document Imaging products. To learn more, contact your local reseller or call 1-800-525-6325, prompt 2.
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