KODAK Service & Support for Scan Station 500
| Standard Warranty: | 90 Day Hardware Warranty - Advance Unit Replacement (AUR) - Coverage is for 90 days from date of scanner purchase.
- Next Business Day delivery (limited by shipping locations)
- Customer receives a replacement scanner and returns the non-working scanner to Kodak using the supplied packing materials and pre-paid shipping label.
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| 1-Year Extended Warranty: | Additional 9 months AUR Warranty plus 1-year software support from date of purchase. - Call center support for software/network issues, workflow
- Next Business Day delivery (limited by shipping locations)
- Remote connectivity, installation, etc.
- Catalog # 883 5779
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| KODAK Care Kits: | 3-Year Extended Warranty Advance Unit Replacement (AUR.) from date of purchase - Coverage is for 3-Years from date of purchase.
- Next Business Day delivery (limited by shipping locations)
- Call Center Suport
- Catalog # 148 3767
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Post Warranty (1-Year) Advance Unit Replacement (AUR.) - Next Business Day delivery (limited by shipping locations)
- Catalog # 895 2525
- If purchased after the warranty or extended warranty expiration, the equipment must meet Kodak specifications.
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