KODAK Service & Support for i4000 Series Scanners
| Standard Warranty: | 90 days, On-Site - Coverage is for 90 days from date of scanner purchase.
- Next Business Day repair
- Covers: Hardware, labor and travel costs
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| 1 Year Warranty Extension: | Additional 9 months on-site warranty - Coverage is for one (1) year from date of scanner purchase
- Call center support
- Next Business Day and Priority Response will be offered
- Catalog Numbers:
- 170 8015 (i4200)
- 807 7957 (i4600)
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| 2 Year Warranty Extension: | 2-year on-site warranty - Coverage is for two (2) years from date of scanner purchase
- Call center support
- Next Business Day
- Catalog Numbers:
- 801 3252 (i4200)
- 808 3404 (i4600)
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| 3 Year Warranty Extension: | 3-year on-site warranty - Coverage is for three (3) years from date of scanner purchase
- Call center support
- Next Business Day
- Catalog Numbers:
- 191 3359 (i4200)
- 839 9313 (i4600)
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| 1 Year Warranty Uplift: | 12-months of on-site support - Coverage is for one (1) year from date of scanner purchase
- Call center support
- Priority Response
- Catalog Numbers:
- 192 2798 (i4200)
- 868 9002 (i4600)
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| 2 Year Warranty Uplift: | 2-year on-site warranty - Coverage is for two (2) years from date of scanner purchase
- Call center support
- Priority Response
- Catalog Numbers:
- 178 2101 (i4200)
- 827 2957 (i4600)
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| 3 Year Warranty Uplift: | 3-year on-site warranty - Coverage is for three (3) years from date of scanner purchase
- Call center support
- Priority Response
- Catalog Numbers:
- 868 4508 (i4200)
- 807 8974 (i4600)
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Post Warranty:
Next Business Day Response | 1-year Service Agreement - Coverage is for one (1) year from date of Service Agreement purchase
- Call center support
- On-site service delivery
- Next Business Day (NBD)
- Catalog Numbers:
- 893 6957 (i4200)
- 837 8366 (i4600)
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Post Warranty:
4 Hour Priority Response | 1-year Service Agreement - Coverage is for one (1) year from date of Service Agreement purchase
- Call center support
- On-site service delivery
- Priority Response
- Catalog Numbers:
- 157 0704 (i4200)
- 829 2765 (i4600)
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| Support Services: | Installation and Training Care Kit is available.- Kodak offers training, site services, systems optimization and administration, equipment setup, and consulting services – all designed to help you make the most of your Kodak Document Imaging products. To learn more, contact your local reseller or call 1-800-525-6325, prompt 2.
- Catalog Number:
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