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KODAK Service & Support for i610 Series Scanners


Warranty:

90 Days

  • Coverage is for 90 days from date of scanner purchase.
  • Onsite service
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.

KODAK Care Kits:

1-Year i610 Scanner Extended Warranty Care Kit

  • Coverage is for one year from the date of scanner purchase.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.
  • 1 Preventative maintenance call per year
  • Catalog # 179 3793

2-Year i610 Scanner Care Kit

  • Coverage is for two years from the date of scanner purchase.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.
  • 1 Preventative maintenance call per year
  • Catalog # 127 2558

3-Year i610 Extended Warranty Scanner Care Kit

  • Coverage is for three years from the date of scanner purchase.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.
  • 1 Preventative maintenance call per year
  • Catalog # 861 0180

Post Warranty Care Kits

  • Provides 1 year of coverage that can be used to extend the coverage at the expiration of the new product warranty, extended warranty, current Post Warranty Care Kit, or other equipment maintenance agreement.
  • Must be purchased prior to the expiration of the new product warranty, extended warranty, or maintenance agreement.
  • Also available as an EMA
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.
  • 1 Preventative maintenance call.
  • Catalog # 852 5941

Support Service Care Kits:

  • To ensure that your new equipment is productive right from the start and will continue to offer optimal performance and cost control, Kodak has packaged some of our most popular services for your convenience. Training and Installation Services Care Kits are available as individual or bundled services.
  • To purchase a Support Service Care Kit or for more information about them, contact your local reseller.
  • Once you have purchased your Support Service Care Kit, it can be registered using our Online Care Kit Registration Form or by calling 1-800-225-6325.
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1-800-944-6171
(8AM - 5PM ET)
Information Request Form >
Böwe Bell + Howell scanners:
1-800-SCAN-494
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1-800-268-1534
(8AM - 5PM ET)
Visit the Support Center >
Böwe Bell + Howell scanners:
1-800-822-1414
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