KODAK Warranty Enhancements
The Performance Plus suite* provides you with options such as
- 1 or 3 years on-site manufacturer´s service
- Parts, labour and travel covered
- Priority 'Response' and 'Repair'
- Scanner consumables included
- Disaster Recovery services
- Firmware upgrades to ensure your scanners are working at optimum performance
- Asset fleet management tools
- Preventative maintenance visits
- Extended business hours
- Installation and operator training
- Replacement scanner at no charge should we not meet our commitments to you
- If the above does not fit your needs, tell us and we will build a unique Service Level Agreement for you!
- 36 months
- 4 or more business days response time
- Advance Unit Replacement
- Operator Training
- Full Disaster Recovery Services
- Conversion Services
- Consulting Services
*There may be geographical limitations to the availability of these services.
For more information about our services, please contact your local Kodak Service & Support organisation.