The advantages really add up!- Extend the life of storage equipment in post-warranty and end-of-service-life environments
- Single-source support, eliminating multiple contacts and finger pointing that can occur when dealing with multiple service providers
- Comparable support as the OEM with your budget in mind
- Coterminous service contracts with one supplier for easy contract management
- Kodak Service & Support is ideal for on-line, near-line or off-line storage equipment
Outstanding Onsite & Help Desk Support- Over 1000 Kodak Certified professionals in EAMER
- Up to 24x7x2 hour response time on site
- 85% First Time Fix Rates
- Remote monitoring & OS technical support capabilities
Proven customer success- 80+ years of customer-acclaimed award-winning performance
- Customer-acclaimed service and support: 98% of our customers rate Kodak excellent/very good/good in terms of customer satisfaction*
*Customer satisfaction surveys conducted by an independent agency - data on file.