KODAK Warranty Enhancements*	36 months enhancement On-site service through Kodak service engineer Parts, labour & travel total coverage Scanner consumables are included 8 hours response time If scanner cannot be fixed, a replacement unit will be supplied Free 4th year if no service visit was requested in first three years PerformancePlus is available from point of product sale and up to 60 days later. For more details please see PerformancePlus sell sheet.
KODAK Maintenance Agreement*	12 months post warranty service On-site manufacturer´s service & support Parts, labour & travel total coverage 8 hours standard response time, but extended response times available in most areas Available from point of warranty expiration
Warranty	12 months On-site service Target 3-4 business days response time
Support Services*	Installation Operator Training Disaster Recovery Services Conversion Services Consulting Services

*There may be geographical limitations to the availability of these services.

For more information about our services, please contact your local Kodak Service & Support organisation.