Models we service

Support for Plasmon Products from Kodak Service & Support

*Kodak provides support on magneto optical drives only. Supported on other types of drives provided on a "best-effort basis.

Kodak Experience

• We’ve worked on every Plasmon Product for hundreds of customers
• Our Technical Engineers (TEs) bring an average of 10+ years of Plasmon Product experience to you
• Dedicated TE support can resolve many issues over the phone, eliminating the need for an onsite service call
• Extensive training on Plasmon Technologies means our TEs and Field Engineers (FEs) know Plasmon and know how to expertly maintain and repair these products

Kodak Service Benefits

• Full coverage in the US.
• Up to 24x7 coverage available in many areas.
• Provide service to most Plasmon branded products to include new and legacy products.
• Plasmon branded trained engineers
• ISO 9001-2008 certified
• Current Product Engineering support
• Parts availablility, utilizing national forward stocking locations to increase equipment uptime.
• Call Center support
• Remote access capabilities