i1420 Scanner Discontinued Product In US & Canada
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KODAK Service & Support for i1400 Series Scanners

Standard Warranty:3 months, On-Site
  • Coverage is for 3 months from date of scanner purchase.
  • Next Business Day repair
  • Covers: Hardware, labor and travel costs
Care Kits:1-Year i1400 Series Scanners Care Kit
  • Coverage is for one year. It can be used to extend the coverage at the expiration of the new product warranty, extended warranty, or maintenance agreement.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city
2-Year i1400 Series Scanners Care Kit
  • Coverage is for two years. It can be used to extend the coverage at the expiration of the new product warranty, extended warranty, or maintenance agreement.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.
3-Year i1400 Series Scanners Care Kit
  • Coverage is for three years. It can be used to extend the coverage at the expiration of the new product warranty, extended warranty, or maintenance agreement.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city.
Post Warranty Offerings
  • Provides 1 year of coverage that can be used to extend the coverage at the expiration of the new product warranty, extended warranty, current Post Warranty Care Kit, or other equipment maintenance agreement.
  • Must be purchased prior to the expiration of the new product warranty, extended warranty, or maintenance agreement.
  • Onsite service, Monday through Friday, 8 a.m. to 5 p.m.
  • 4 Hour response time if located within 100 miles (Canada: 80 km) of a service city. Next Business Day response for locations greater than 100 miles from a Kodak service city
Support Service Care Kits:
  • To ensure that your new equipment is productive right from the start and will continue to offer optimal performance and cost control, Kodak has packaged some of our most popular services for your convenience. Training and Installation Services Care Kits are available as individual or bundled services.
  • To purchase a Support Service Care Kit or for more information about them, contact your local reseller.
  • Once you have purchased your Support Service Care Kit, it can be registered using our Online Care Kit Registration Form or by calling 1-800-225-6325.
Contact Us
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1-800-944-6171
M-F, 8AM - 5PM ET
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1-800-822-1414
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